What are cookies and why do we use them?

Cookies are small text files installed on your computer by the websites and/or applications you visit or use. Cookies enable us to improve the user experience on our websites. For example, we can remember your language options for your next visit.

The information collected by cookies enables us to:

  • adapt our websites to your personal needs;
  • remember the notifications you have viewed, so that they are not displayed again;
  • improve and update our websites according to your expectations regarding their use.

We do not generally use cookies to identify you personally.

What types of cookies do we use?

We use the following categories of cookies:

Category 1: necessary cookies Necessary cookies enable you to navigate our websites and take advantage of their features, for example to access the secure areas of the site. Without these cookies, you would not be able to take advantage of all the features of our websites.

Category 2: performance cookies Performance cookies collect information about how you use our websites, enabling us to improve them in the future. For example, they collect information about the pages you visit most and any error messages you may encounter. The information collected by these cookies is completely anonymous. They do not collect any information that could identify you personally.

  • Google Analytics (universal): we use Google Universal Analytics to track the performance of our website and visitor activity in order to tailor our content to their expectations.
  • Hotjar: we use Hotjar to validate the design of our website and ensure that the user experience is in line with expectations and that the site provides the best possible experience for our visitors. We also use it to carry out surveys on our pages and collect feedback from users when they agree to share it with us.

Category 3: functional cookies Functional cookies enable us to offer you a more personalized experience. They are used to memorize information such as your user name or your language choices, so that you don't have to enter this data each time you visit our site. The information collected by these cookies is completely anonymous. Under no circumstances can they record your browsing data on other websites.

Category 4: advertising/targeted cookies We and our service providers may use advertising cookies to show you ads that we believe may be relevant to you and your interests.

For example, we may use advertising/targeted cookies to personalize the advertising and content you receive on our websites, to limit the number of times you are shown the same advertisement on our sites, and to help us evaluate the effectiveness of our advertising campaigns.

  • Facebook Pixel: we use the Facebook pixel tracker to measure the effectiveness of social networking campaigns on the Facebook platform.

No personally identifiable information is stored on any of the above platforms.

Category 5: Social network cookies We use third-party cookies from Facebook, Twitter and LinkedIn to obtain detailed campaign reports and track social network users when they visit our websites, using a tagging mechanism provided by these social networks. These cookies may also be used to track events or for retargeting purposes. All data collected using these tags will be used in accordance with the privacy policy and privacy policies of the social networks. SGS websites do not collect or store any personal user information.

  • LinkedIn: we use LinkedIn tracking to measure the effectiveness of social network campaigns on the LinkedIn platform.
  • Twitter: we use Twitter tracking to measure the effectiveness of social networking campaigns on the Twitter platform.

To find out how you can opt out of these cookies, please visit the following links:

  • Twitter
  • LinkedIn